Training Course

Professional Waiter Course

Elevate your hospitality skills with our Professional Waiter Course at Redan Academy. This hands-on training teaches customer service, table setting, serving techniques, and communication skills to prepare you for real restaurant and hotel environments.

Upon completion, participants receive a Redan Academy Certificate of Completion, recognizing their participation and practical achievement in the course.

🎯Course Objectives

By the end of this program, participants will be able to:

• Deliver excellent customer service with confidence and courtesy

• Apply food hygiene and safety standards

• Communicate effectively with customers and team members

• Perform correct table setup and serving techniques

• Handle customer feedback and complaints professionally

• Promote menu items and increase sales through upselling

📚Course Content

• Customer service principles

• Grooming and personal presentation

• Hygiene and food safety basics

• Table setup and serving etiquette

• Menu and beverage knowledge

Day 1 – Foundations & Service Essentials

• Teamwork and effective communication

• Time management and multitasking

• Upselling techniques and customer care

• Handling complaints professionally

• Role play, practical assessment, and feedback

Day 2 – Professional Practice & Skills Application

• Restaurant and café staff

• Hotel service staff

• New recruits in hospitality

• Anyone who wants to start a career as a professional waiter

🎓 Who Should Attend

🕒 Course Duration

1 Days (intensive practical training)

📄 Certification

This certificate recognizes the skills and knowledge gained in hospitality service, preparing graduates to deliver professional and high-quality service in restaurants, hotels, and catering settings.